Shipping policy

Shipping Policy

This Shipping Policy describes how Lost Off Grid handles order processing, shipping, and delivery. Please read carefully before placing an order.

Processing Times

All orders are processed within 3-5 business days. Orders are not processed, shipped, or delivered on weekends or holidays.

If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.

Shipping Times

  • Domestic Shipping (within the United States): Estimated delivery time is 5-14 business days.
  • International Shipping: Estimated delivery time is [5-14 business days]. Delivery may vary depending on customs clearance and the destination country.

Please note: delivery times are estimates and not guaranteed.

Shipping Costs

  • Standard shipping: Calculated at checkout / Free over $10

Flat Rate Charges

    • Economy

5 to 8 business days for orders $50.00 and up         Free

    • Economy

5 to 8 business days for orders 0 lb-5 lbs                   $4.90

    • Economy

5 to 8 business days for orders 5 lbs-70 lbs               $19.90

    • Standard

3 to 4 business days for orders 0 lb-1 lb                      $6.90

    • Standard

3 to 4 business days for orders 1 lb-5 lbs                   $9.90

  • Express shipping (if available): N/A
  • International shipping: Calculated at checkout

Tracking Information

Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking updates may take 3–5 business days] to appear. You can track your package using the link provided.

Shipping Restrictions

We currently do not ship to: N/A.

Certain items may have restrictions depending on the shipping destination (e.g., oversized products, materials restricted by customs).

Damaged, Lost, or Delayed Shipments

We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.

For missing packages or delayed shipments beyond the estimated timeframe, please contact us at Hello@LostOffGrid.store, and we will assist where possible.

Contact Information

If you have any questions about this Shipping Policy or your order, please contact us at:

📧 Hello@LostOffGrid.store

11231 US Hwy One #321; North Palm Beach FL 33408, US

☎️ (561) 420-3046